Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
They are the BEST and the service is fast and they are so friendly. I recommend them with 10 thumbs up!!!
I live in VA but am in Texas taking care of a very ill family member. Serna sent out a repairman within 2 hours! Jesse, our tech, was kind, knowledgable and helpful!
Elizabeth AltieriThe first tech who came out (my husband doesn’t remember his name) was very nice and friendly and found the problem quickly. We scheduled to have the problem fixed and had the pleasure of meeting Jesse.
Jesse was super friendly and went above and beyond! He worked hard the entire time, was very personable, and clearly knows what he’s doing. He took the time to explain everything and made sure the job was done right. It’s not often you come across someone this knowledgeable and easy to work with—highly recommend! I wish I could give Serna 10 stars instead of 5.
SaraJoe Dollison
Y’all I made it home from vacation last night to a 90 degree house. I called around this morning & was initially told Friday would be the earliest someone could come out. Thanks to Serna Services for coming out & getting us up until parts come in.
Serna Services are quick and efficient. Texted at 6:30 this am and someone was on the way by 7:30. I love these guys!
Karrie Spigener
Quality service, highly recommend. My well house was done this morning and I am extremely pleased with the quality and professionalism. Thanks, will do business again
Serna Services did a great job on finishing out (and fixing my mistakes) on a DIY 3 zone mini-split system I was installing. Not only did Lionel & team go up & beyond on explaining everything to me, they also took the install to the next level with custom made line set covers, removing the ‘extra coiled’ up lines, and making it look like a true top of line install vs my shoddy efforts. Lionel, Gloria and rest of Serna team will be the only company I will ever call in the area for HVAC services. – Michael
Serna Services did a great job on finishing out (and fixing my mistakes) on a DIY 3 zone mini-split system I was installing. Not only did Lionel & team go up & beyond on explaining everything to me, they also took the install to the next level with custom made line set covers, removing the ‘extra coiled’ up lines, and making it look like a true top of line install vs my shoddy efforts. Lionel, Gloria and rest of Serna team will be the only company I will ever call in the area for HVAC services.
Friendly and efficient. They went out of their way to find the parts to get the job done timely. Very helpful and professional.
Kalyn FlemingWonderful service ! Very knowledgeable and super nice customer service . I give them an A+!!!
Linda Gann