Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

K

Serna Services did a great job on finishing out (and fixing my mistakes) on a DIY 3 zone mini-split system I was installing. Not only did Lionel & team go up & beyond on explaining everything to me, they also took the install to the next level with custom made line set covers, removing the ‘extra coiled’ up lines, and making it look like a true top of line install vs my shoddy efforts. Lionel, Gloria and rest of Serna team will be the only company I will ever call in the area for HVAC services. – Michael

M K
5
U

Amazing service..prompt..good value! A/C was dead and 90 forecast for tomorrow. I called this morning & spoke to Gloria. They had a full schedule but she was able to squeeze us in with a tech out in our area. Lionel was here within 30 min! He rewired the thermostat through the wall and A/C is purring like a kitten, less than 2 hours from when I made that first call.
Thanks Serna..you guys rock!

Elizabeth Ulrich
5

Y’all I made it home from vacation last night to a 90 degree house. I called around this morning & was initially told Friday would be the earliest someone could come out. Thanks to Serna Services for coming out & getting us up until parts come in.

Marcia Gibson
Teague, TX
5
B

My wife and I have used this company for over 10 years now. They just completed an entire new system inside and out. The original date was approximately two weeks, I was floored when Gloria called and said they would be at my house in two days. Michael was the original one who came and inspected my old system. He was very professional and explained everything to me. The two guys that installed everything did an excellent job, very professional, respectful and like Michael explained and did everything they said they were gonna do. Great company, I highly recommend. Gloria was also awesome at helping me set up the financing.

Lupe Barlow
5

Quality service, highly recommend. My well house was done this morning and I am extremely pleased with the quality and professionalism. Thanks, will do business again

Matt Gomez
Garland, TX
5

They did the spray foam in my pet resort and the temperature stays 4 degrees cooler than what I have the thermostats set on. That’s a huge deal in triple digit Texas weather! They were also somewhat less expensive than others. I’d not even attempt to use anyone else.

Mark Palma
Richland Chambers Lake, TX
5
d

I knew I found a good one when he was reading the vent temps correctly, not using infrared surface readings but putting probes in the ducts properly. Also advised on specifics of overflow drain code, demonstrated knowledge and expertise. Immediately found a small leak that he corrected which went unnoticed by other AC people. Price was very fair. We would be fortunate to have more people like this. Highly recommend.

delgim1
5

Always A phone call away ! Excellent everything

Joyce Bateman
5

No wonder Serna Services gets voted #1 in AC/HEAT Companies! They are very quick, dependable, responsible and professional in all they do. I highly recommend them because they will always do a great job! Would never consider using anyone else!

Susie Burke
5

Service performed: AC maintenance. Positives: Professionalism, Responsiveness

Secilia Roman
5