Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Had a new unit installed in October and couldn’t be happier. Came when they said they would. Quoted very reasonable price. Installed the next day. Great company and highly recommend!!! Had an issue and got a call back immediately after hours. Came out early morning next day, diagnosed and fixed. Clogged drain! Again, highly recommend!!!!

Chris Jones
5

They are dear friends and this company is the best of the best…We wouldn’t go anywhere else!!

Marilyn Boyd Gayle
Bryan, TX
5

Big Thank you for arriving 2 days early to put in new unit. Lional and crew the best…..

Penny Stimpson
5

My wife and I have used this company for over 10 years now. They just completed an entire new system inside and out. The original date was approximately two weeks, I was floored when Gloria called and said they would be at my house in two days. Michael was the original one who came and inspected my old system. He was very professional and explained everything to me. The two guys that installed everything did an excellent job, very professional, respectful and like Michael explained and did everything they said they were gonna do. Great company, I highly recommend. Gloria was also awesome at helping me set up the financing.

Billy Barlow
5

We’re in a new home, in a new town, and had just started to use the a/c on Mother’s Day. It wasn’t cooling. A neighbor recommended Serna Services, so I called the next day. The technician, Lionel, assessed the problem quickly and had it fixed with a new part. He was so courteous and professional. I would definitely use Serna again and I do recommend them.

Lynne Evans
5

Professional, and proficient staff! They know what they’re doing! Within the first 5 minutes the technician discovered the problem, that another company had failed to discover! He then thoroughly explored the issue. He made sure to explain to me what was going on with it, as well as the subsequent problems associated with it. He quickly implemented a plan and got me a quote. Within 3 days they were back and fixing the issue! The technicians were personable, polite and professional! Will definitely recommend to family and friends!

Katie Huff
5

I knew I found a good one when he was reading the vent temps correctly, not using infrared surface readings but putting probes in the ducts properly. Also advised on specifics of overflow drain code, demonstrated knowledge and expertise. Immediately found a small leak that he corrected which went unnoticed by other AC people. Price was very fair. We would be fortunate to have more people like this. Highly recommend.

delgim1
5

Love my Serna air… Nice and cold in my new house!!!

Sissy & Keith McReynolds
5

Y’all I made it home from vacation last night to a 90 degree house. I called around this morning & was initially told Friday would be the earliest someone could come out. Thanks to Serna Services for coming out & getting us up until parts come in.

Marcia Gibson
Teague, TX
5

Wonderful service and quickly done. They explain what they were doing and cleaned up afterwards which I really appreciated. Would recommend them for your ac/heating needs

Mildred Wood
5