Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

BD

We had an entire new system installed in the recent years and we absolutely love it. It is so efficient and works like a dream. The service here is impeccable and always in remarkable time, with such professionalism. I would recommend any needs that anyone has with air conditioning and heating to contact Lionel at this location. What a wonderful experience.

Barbara Downs
5

Lionel Serna personally came put to our house after hours to fix our AC problem…Thank you so much.

Linda Jones
5

I highly recommend Serena, they are the ones to call when you want it fixed “the” correct way.

Christie Anz
5

Great people, quality workmanship, reasonable prices

Connie Copeland
Mexia, TX
5
LB

My wife and I have used this company for over 10 years now. They just completed an entire new system inside and out. The original date was approximately two weeks, I was floored when Gloria called and said they would be at my house in two days. Michael was the original one who came and inspected my old system. He was very professional and explained everything to me. The two guys that installed everything did an excellent job, very professional, respectful and like Michael explained and did everything they said they were gonna do. Great company, I highly recommend. Gloria was also awesome at helping me set up the financing.

Lupe Barlow
5

Extremely fast and great customer service

Gala Hestilow
5

They are the BEST and the service is fast and they are so friendly. I recommend them with 10 thumbs up!!!

Shronda Conner
5

We’re in a new home, in a new town, and had just started to use the a/c on Mother’s Day. It wasn’t cooling. A neighbor recommended Serna Services, so I called the next day. The technician, Lionel, assessed the problem quickly and had it fixed with a new part. He was so courteous and professional. I would definitely use Serna again and I do recommend them.

Lynne Evans
5

Professional, and proficient staff! They know what they’re doing! Within the first 5 minutes the technician discovered the problem, that another company had failed to discover! He then thoroughly explored the issue. He made sure to explain to me what was going on with it, as well as the subsequent problems associated with it. He quickly implemented a plan and got me a quote. Within 3 days they were back and fixing the issue! The technicians were personable, polite and professional! Will definitely recommend to family and friends!

Katie Huff
5

LOVE them!!! Great service, QUICK service – Always feel like a priority!

Dawn Pack
5