Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

We’re in a new home, in a new town, and had just started to use the a/c on Mother’s Day. It wasn’t cooling. A neighbor recommended Serna Services, so I called the next day. The technician, Lionel, assessed the problem quickly and had it fixed with a new part. He was so courteous and professional. I would definitely use Serna again and I do recommend them.

Lynne Evans
5

My wife and I have used this company for over 10 years now. They just completed an entire new system inside and out. The original date was approximately two weeks, I was floored when Gloria called and said they would be at my house in two days. Michael was the original one who came and inspected my old system. He was very professional and explained everything to me. The two guys that installed everything did an excellent job, very professional, respectful and like Michael explained and did everything they said they were gonna do. Great company, I highly recommend. Gloria was also awesome at helping me set up the financing.

Lupe Barlow
5

Lionel was amazing! On-time, efficient, knowledgeable and a lifesaver!

NT Mooney
5

No wonder Serna Services gets voted #1 in AC/HEAT Companies! They are very quick, dependable, responsible and professional in all they do. I highly recommend them because they will always do a great job! Would never consider using anyone else!

Susie Burke
5

They did the spray foam in my pet resort and the temperature stays 4 degrees cooler than what I have the thermostats set on. That’s a huge deal in triple digit Texas weather! They were also somewhat less expensive than others. I’d not even attempt to use anyone else.

Mark Palma
Richland Chambers Lake, TX
5

I cannot say enough good things about this company. Super sweet repair guy. It was wonderful that he took my “after hours” phone call. He worked quickly and got my air conditioner up and running in no time.

Elizabeth Jernigan
5

Quality service, highly recommend. My well house was done this morning and I am extremely pleased with the quality and professionalism. Thanks, will do business again

Matt Gomez
Garland, TX
5

Had a new unit installed in October and couldn’t be happier. Came when they said they would. Quoted very reasonable price. Installed the next day. Great company and highly recommend!!! Had an issue and got a call back immediately after hours. Came out early morning next day, diagnosed and fixed. Clogged drain! Again, highly recommend!!!!

Chris Jones
5

Serna Services did a great job on finishing out (and fixing my mistakes) on a DIY 3 zone mini-split system I was installing. Not only did Lionel & team go up & beyond on explaining everything to me, they also took the install to the next level with custom made line set covers, removing the ‘extra coiled’ up lines, and making it look like a true top of line install vs my shoddy efforts. Lionel, Gloria and rest of Serna team will be the only company I will ever call in the area for HVAC services.

Michael K
5

Big Thank you for arriving 2 days early to put in new unit. Lional and crew the best…..

Penny Stimpson
5