Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Y’all I made it home from vacation last night to a 90 degree house. I called around this morning & was initially told Friday would be the earliest someone could come out. Thanks to Serna Services for coming out & getting us up until parts come in.
Serna Services did a great job on finishing out (and fixing my mistakes) on a DIY 3 zone mini-split system I was installing. Not only did Lionel & team go up & beyond on explaining everything to me, they also took the install to the next level with custom made line set covers, removing the ‘extra coiled’ up lines, and making it look like a true top of line install vs my shoddy efforts. Lionel, Gloria and rest of Serna team will be the only company I will ever call in the area for HVAC services. – Michael
They are dear friends and this company is the best of the best…We wouldn’t go anywhere else!!
Had a new unit installed in October and couldn’t be happier. Came when they said they would. Quoted very reasonable price. Installed the next day. Great company and highly recommend!!! Had an issue and got a call back immediately after hours. Came out early morning next day, diagnosed and fixed. Clogged drain! Again, highly recommend!!!!
One of the best guys I know. Will do more than required to get you fixed up. Will shoot you straight to prevent you from spending too much.
Service performed: AC maintenance. Positives: Professionalism, Responsiveness
Lionel was amazing! On-time, efficient, knowledgeable and a lifesaver!
They did the spray foam in my pet resort and the temperature stays 4 degrees cooler than what I have the thermostats set on. That’s a huge deal in triple digit Texas weather! They were also somewhat less expensive than others. I’d not even attempt to use anyone else.
Friendly and knowledgeable staff, highly recommend.
My wife and I have used this company for over 10 years now. They just completed an entire new system inside and out. The original date was approximately two weeks, I was floored when Gloria called and said they would be at my house in two days. Michael was the original one who came and inspected my old system. He was very professional and explained everything to me. The two guys that installed everything did an excellent job, very professional, respectful and like Michael explained and did everything they said they were gonna do. Great company, I highly recommend. Gloria was also awesome at helping me set up the financing.