Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

They are dear friends and this company is the best of the best…We wouldn’t go anywhere else!!

Marilyn Boyd Gayle
Bryan, TX
BL

Your A/C Tech Jesse was super patient, knowledgeable, respectful and informative. I was given answers to my questions without feeling I was a bother. He was neat and left no mess. And he was super friendly and seemed to enjoy his job. POSITIVE ATTITUDE and definitely an asset to SERNA SERVICES. Anytime I need your services again I will ask for Jesse if he’s available. Thank you, B LOPEZ.

New customer review, posted within the last 2 monthsBecky Lopez
JA

As a long time customer of Serna, I think that speaks for itself. We are very pleased with their services, Jesse is one of our favorites, he is friendly and thorough and makes every effort to see to it that all issues are addressed.

New customer review, posted within the last 2 monthsJohn Allred
CJ

Had a new unit installed in October and couldn’t be happier. Came when they said they would. Quoted very reasonable price. Installed the next day. Great company and highly recommend!!! Had an issue and got a call back immediately after hours. Came out early morning next day, diagnosed and fixed. Clogged drain! Again, highly recommend!!!!

Chris Jones
KS

Serna Services are quick and efficient. Texted at 6:30 this am and someone was on the way by 7:30. I love these guys!

New customer review, posted within the last 2 monthsKarrie Spigener

5 stars! We had a great experience with Serna Services. Extremely responsive to our late afternoon request for service with a repair guy coming out first thing the next day. Jesse was communicative, on-time, super friendly, and kind to our dogs. He discovered the issue quickly and had it fixed in no time. Reasonable service rates too. We will definitely be calling again the next time we need HVAC or insulation work done. Thanks, Jesse!

Evann
LB

My wife and I have used this company for over 10 years now. They just completed an entire new system inside and out. The original date was approximately two weeks, I was floored when Gloria called and said they would be at my house in two days. Michael was the original one who came and inspected my old system. He was very professional and explained everything to me. The two guys that installed everything did an excellent job, very professional, respectful and like Michael explained and did everything they said they were gonna do. Great company, I highly recommend. Gloria was also awesome at helping me set up the financing.

Lupe Barlow
EJ

I cannot say enough good things about this company. Super sweet repair guy. It was wonderful that he took my “after hours” phone call. He worked quickly and got my air conditioner up and running in no time.

Elizabeth Jernigan

They are very dependable. They came out on time and the technician was super nice and knew what he was doing. I highly recommend Serna Services.

Ed Ridge
Fairfield, TX

No wonder Serna Services gets voted #1 in AC/HEAT Companies! They are very quick, dependable, responsible and professional in all they do. I highly recommend them because they will always do a great job! Would never consider using anyone else!

Susie Burke