Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

We’re in a new home, in a new town, and had just started to use the a/c on Mother’s Day. It wasn’t cooling. A neighbor recommended Serna Services, so I called the next day. The technician, Lionel, assessed the problem quickly and had it fixed with a new part. He was so courteous and professional. I would definitely use Serna again and I do recommend them.

Lynne Evans

5 stars! We had a great experience with Serna Services. Extremely responsive to our late afternoon request for service with a repair guy coming out first thing the next day. Jesse was communicative, on-time, super friendly, and kind to our dogs. He discovered the issue quickly and had it fixed in no time. Reasonable service rates too. We will definitely be calling again the next time we need HVAC or insulation work done. Thanks, Jesse!

Evann
DC

The team from Serna Services not only does a great job with maintenance and repair on AC systems, but also goes out there way to coordinate and communicate throughout the entire job process.

Desi Cantu
LB

My wife and I have used this company for over 10 years now. They just completed an entire new system inside and out. The original date was approximately two weeks, I was floored when Gloria called and said they would be at my house in two days. Michael was the original one who came and inspected my old system. He was very professional and explained everything to me. The two guys that installed everything did an excellent job, very professional, respectful and like Michael explained and did everything they said they were gonna do. Great company, I highly recommend. Gloria was also awesome at helping me set up the financing.

Lupe Barlow
MW

Wonderful service and quickly done. They explain what they were doing and cleaned up afterwards which I really appreciated. Would recommend them for your ac/heating needs

Mildred Wood

Friendly and knowledgeable staff, highly recommend.

Misty Pena
MS

As a new parent, time is precious, and we are always juggling so many things, especially with a newborn at home. When our air conditioner suddenly went out, we were stressed about finding someone who could fix it quickly without disrupting our already hectic schedule. Serna Services came through in a big way. Not only did they respond promptly, but they were also incredibly efficient. They arrived on time, assessed the situation, and had our AC up and running in less than half a day! The fact that they completed the job so quickly without compromising quality was such a relief. What really stood out to us, though, was the customer service. The team was professional, friendly, and took the time to explain everything clearly. It was clear they genuinely care about their customers and making sure we were comfortable with the work being done. We couldn’t be more grateful for their timely service, especially as we navigate life with a newborn. Highly recommend Serna Services to anyone looking for reliable and efficient repair.

Macey Smajstrla

Serna does a great job for us! They installed HVAC in our new construction and help us maintain existing units in other buildings. They also did a phenomenal job spraying closed foam insulation in our shop. I highly recommend you ask for Jesse to be your tech. He’s a straight shooter.

Wayne Gerdes (Lone Star Chip Fix)
BB

My wife and I have used this company for over 10 years now. They just completed an entire new system inside and out. The original date was approximately two weeks, I was floored when Gloria called and said they would be at my house in two days. Michael was the original one who came and inspected my old system. He was very professional and explained everything to me. The two guys that installed everything did an excellent job, very professional, respectful and like Michael explained and did everything they said they were gonna do. Great company, I highly recommend. Gloria was also awesome at helping me set up the financing.

Billy Barlow

It’s a pleasure working with Serna. They come when they say they’ll come, do what they say they’ll do, prices are competitive and they even finished early. The work has been flawless on both the A/C side and spray foam side. The crew answered all questions and cleaned up after themselves. Couldn’t be more pleased

Ryan Sebesta