Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Service performed: AC maintenance. Positives: Professionalism, Responsiveness

Secilia Roman
LB

My wife and I have used this company for over 10 years now. They just completed an entire new system inside and out. The original date was approximately two weeks, I was floored when Gloria called and said they would be at my house in two days. Michael was the original one who came and inspected my old system. He was very professional and explained everything to me. The two guys that installed everything did an excellent job, very professional, respectful and like Michael explained and did everything they said they were gonna do. Great company, I highly recommend. Gloria was also awesome at helping me set up the financing.

Lupe Barlow
BD

We had an entire new system installed in the recent years and we absolutely love it. It is so efficient and works like a dream. The service here is impeccable and always in remarkable time, with such professionalism. I would recommend any needs that anyone has with air conditioning and heating to contact Lionel at this location. What a wonderful experience.

Barbara Downs
MW

Wonderful service and quickly done. They explain what they were doing and cleaned up afterwards which I really appreciated. Would recommend them for your ac/heating needs

Mildred Wood

5 stars! We had a great experience with Serna Services. Extremely responsive to our late afternoon request for service with a repair guy coming out first thing the next day. Jesse was communicative, on-time, super friendly, and kind to our dogs. He discovered the issue quickly and had it fixed in no time. Reasonable service rates too. We will definitely be calling again the next time we need HVAC or insulation work done. Thanks, Jesse!

New customer review, posted within the last 2 monthsEvann

Big Thank you for arriving 2 days early to put in new unit. Lional and crew the best…..

Penny Stimpson
BW

Y’all, Serna Services is the real deal. From the second I called, they were on top of everything quick response, super friendly, and you could tell right away they actually know what they’re doing. They showed up on time (which honestly already puts them ahead of half the companies out there), looked over our system, and explained everything in a way that actually made sense. Will definitely be using them again

New customer review, posted within the last 2 monthsBryce Worsham

Thank you Serna Services for the excellent work and exceptional customer service on our new shop. Stuart LeNoir – LeNoir Construction

Amanda LeNoir
BB

My wife and I have used this company for over 10 years now. They just completed an entire new system inside and out. The original date was approximately two weeks, I was floored when Gloria called and said they would be at my house in two days. Michael was the original one who came and inspected my old system. He was very professional and explained everything to me. The two guys that installed everything did an excellent job, very professional, respectful and like Michael explained and did everything they said they were gonna do. Great company, I highly recommend. Gloria was also awesome at helping me set up the financing.

Billy Barlow

They are the BEST and the service is fast and they are so friendly. I recommend them with 10 thumbs up!!!

Shronda Conner