Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

CJ

Had a new unit installed in October and couldn’t be happier. Came when they said they would. Quoted very reasonable price. Installed the next day. Great company and highly recommend!!! Had an issue and got a call back immediately after hours. Came out early morning next day, diagnosed and fixed. Clogged drain! Again, highly recommend!!!!

Chris Jones
MK

Serna Services did a great job on finishing out (and fixing my mistakes) on a DIY 3 zone mini-split system I was installing. Not only did Lionel & team go up & beyond on explaining everything to me, they also took the install to the next level with custom made line set covers, removing the ‘extra coiled’ up lines, and making it look like a true top of line install vs my shoddy efforts. Lionel, Gloria and rest of Serna team will be the only company I will ever call in the area for HVAC services. – Michael

M K

They are the BEST and the service is fast and they are so friendly. I recommend them with 10 thumbs up!!!

Shronda Conner

They are dear friends and this company is the best of the best…We wouldn’t go anywhere else!!

Marilyn Boyd Gayle
Bryan, TX
MS

As a new parent, time is precious, and we are always juggling so many things, especially with a newborn at home. When our air conditioner suddenly went out, we were stressed about finding someone who could fix it quickly without disrupting our already hectic schedule. Serna Services came through in a big way. Not only did they respond promptly, but they were also incredibly efficient. They arrived on time, assessed the situation, and had our AC up and running in less than half a day! The fact that they completed the job so quickly without compromising quality was such a relief. What really stood out to us, though, was the customer service. The team was professional, friendly, and took the time to explain everything clearly. It was clear they genuinely care about their customers and making sure we were comfortable with the work being done. We couldn’t be more grateful for their timely service, especially as we navigate life with a newborn. Highly recommend Serna Services to anyone looking for reliable and efficient repair.

Macey Smajstrla
MW

Wonderful service and quickly done. They explain what they were doing and cleaned up afterwards which I really appreciated. Would recommend them for your ac/heating needs

Mildred Wood
BD

We had an entire new system installed in the recent years and we absolutely love it. It is so efficient and works like a dream. The service here is impeccable and always in remarkable time, with such professionalism. I would recommend any needs that anyone has with air conditioning and heating to contact Lionel at this location. What a wonderful experience.

Barbara Downs
LP

Serna has installed 2 A/C systems for us over the last 8 years. We are completely satisfied with their work. They are extremely knowledgeable, creative in solving problems and cost competitive.

Lynn Price
BW

Y’all, Serna Services is the real deal. From the second I called, they were on top of everything quick response, super friendly, and you could tell right away they actually know what they’re doing. They showed up on time (which honestly already puts them ahead of half the companies out there), looked over our system, and explained everything in a way that actually made sense. Will definitely be using them again

New customer review, posted within the last 2 monthsBryce Worsham
d

I knew I found a good one when he was reading the vent temps correctly, not using infrared surface readings but putting probes in the ducts properly. Also advised on specifics of overflow drain code, demonstrated knowledge and expertise. Immediately found a small leak that he corrected which went unnoticed by other AC people. Price was very fair. We would be fortunate to have more people like this. Highly recommend.

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